Change Management

1. Change Management is a broad term used to define various ways in which an organization prepares and implements change. Click to know more OR courses Change Management in Operational Resilience: Notes (1): is ensure that operational resilience is fully embedded into the processes and procedures of the change program. Notes (2): is about setting clear internal communication on why operational resilience is required, what needs to be done and how to address it. 2. Process of controlling changes to the infrastructure or any aspect of services, in a controlled manner, enabling approved changes with minimum disruption. (Source: OGC, Information Technology Infrastructure Library (ITIL) v3) Related Term: Operational Resilience, Business Services, Recovery Time Objective, Business Impact Analysis, Inter-dependencies BCM Institute's Professional Training and Certification BCMBoK Competency Level BCMBoK 0: BCM Fundamentals CL 1B: Foundation (BC) BCMBoK Competency Level BCMBoK 0: BCM Fundamentals CL 1C: Foundation (CM) BCMBoK Competency Level BCMBoK 0: BCM Fundamentals CL 1CC: Foundation (CC) BCMBoK Competency Level BCMBoK 0: BCM Fundamentals CL 1D: Foundation (DR) BCMBoK Competency Level BCMBoK 0: OR Fundamentals CL 1OR: Foundation (OR) (Source: Business Continuity Management Institute - BCM Institute)

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A Manager’s Guide to Operational Resilience (eBook)