Underpinning Services
| 1. Underpinning Services are services that reside behind multiple business services and are often crucial in the execution of Important Business Services.
Notes (1): is also referred to as Transversal processes. Notes (2): is one challenge for implementers during their attempt to identify the important business service. Often, it is difficult to determine whether the service falls under one of three categories: business services, internal services, or underpinning services. Notes (3): facilitate the delivery of business services instead of being the primary purpose of the business services. Notes (4): is usually not a client facing service. Notes (5): is performed consistently over several critical-important business services. Notes (6): is a crtical part of the business services. Notes (7): will appear on the business services mapping exercise or map. 
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