Daud Setiawan

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Indonesia Daud Setiawan is currently the managing partner of PT BPM Solution Asia which focuses on consulting services & implementation for banking operations, system, service and organizational solution. Daud Setiawan core experience for the past 25 years is in the financial service industry and his working experience have placed him in different business environments and challenging situations that provided him with opportunities to work in spectrum of business functions, namely management, operation and in a technical capacity. He has helped a few financial institutions to improve operation efficiency, improve services, implement automation, conduct organization design and change, develop consumer banking business Strategy, conduct software selection processes, develop business continuity management discipline, conducted training for clients and university in Business Continuity Management and Crisis Management. 


Appointment within BCM Institute

Past Employment

  • Prior to establishing BPM Solution, Daud was a consultant and held senior positions with some companies. During his career at IBM Singapore he was a Senior Consultant, responsible for financial consulting services. At Citibank Indonesia, he was responsible for the whole banking operation and services of all branches throughout Indonesia. While he was at Bank Central Asia, he was responsible for all bank operations. He managed some work units to develop system & procedures, provide operation support and improve operation & organization efficiency, transform branch operation into new operation model, open 400 branches within a short time frame of 2 years, conduct implementation of new automated system and processes in all branches. During his career at IBM Indonesia, he was responsible for managing the implementation of all new processes and installation of a few mainframe system (computer system) at some large government and private banks .

Professional Certification

  • BCCE : Business Continuity Certification Expert
  • DRCS: Disaster Recovery Certification Specialist
  • CRMP : Certified Risk Management Professional
  • CPBC : Certified Professional Business Coach
  • CHRP : Certified Human Resource Professional
  • CSEP : Certified Strategic Execution Professional

Academic Qualification

  • 1992 Master of International Management, University of Indonesia
  • 1983 Degree in Civil Engineering, Parayangan Catholic University


Professional Associations

  • PRIMA : Risk Management Association in Indonesia for non financial Institution
  • PRMIA : Ordinary member of Professional Risk Manager International Association