Dhinagaran Balakrishnan

Dhinagaran Balakrishnan, Program Director, Spectrum Consultant Asia Sdn. Bhd

Dhinagaran Balakrishnan is currently the Programme Director of Spectrum Consultant Asia (SCSI Asia). He is technically sophisticated and business-savy management professional with a pioneering career reflecting strong leadership qualifications and with "hands-on" IS and Business Continuity Management expertise. Prior to this appointment, Dhina led the BCM programme within DHL.

Dhina maintain focus on achieving bottom-line results while formulating and implementing advanced technology and business solutions to meet a wide range of needs. Superior record of delivering simultaneous large-scale, mission-critical projects on time and under budget. Team based management style and excellent interpersonal and communication skills. He is presently accountable for driving the Business Continuity Program for the Asia-Pacific Region.

Dhina had recently completed his BCM-5000 course and had successfully attained a passing grade for his Business Continuity Certified Expert (BCCE) examination.

Past Employment

• 1998—2009 DHL Asia-Pacific Information Services, Cyberjaya, Malaysia
  • Regional BCM Programme implmentation manager
  • Head of Operations
  • Technical Implementation Manager (Operations)
  • Regional IS Service Support Manager
  • Training and Documentation Manager

• 1992—1997 DHL Product Support Services, Singapore
  • Senior Author
  • Technical Author

• 1989—1992 Abacus Distribution Systems, Singapore
  • Senior Product Analyst
  • Training Executive

Dhinagaran Balakrishnan, Presentation at World Continuity Congress 2009 Malaysia

Qualification

• BA (Hons.), National University of Singapore, Singapore, 1989
• Certifications: ITIL®, Capability Maturity Model (CMM) Practitioner (Level 5) and Prince 2®.
• Professional Training: HP Service Desk, Effective Service Level Agreements & Service Management.
• Business Continuity Management Certification – Examinations due in Nov 2008

Professional Membership

• Chairman, AP/EMA Change Advisory Board (Year 2003-2005)
• AP Operation’s Representative, CMDB Project Board
• Chair, Systems Development Group, Cyberjaya’s Representative for DHL’s IS Process v1.2 & v2.0
• Member, Software Engineering Process Group (CMM Level 2-5)
• Member, Association for the Blind (Malaysia) (Year 2003-Present)