Harm:
Notes (1) result in consumer being disadvantaged and dissatified.
Notes (2) result in an adverse financial situation for the client but it has since been put right by the disrupted organisation.
Notes (3) result from a protracted disruption to the client but it has been resolved by the disrupted organisation.
Notes (4) will cause some client inconvenience.
Notes (5) reportable to the regulators.
Notes (6) may result in a possible fine but no censure by regulators to the disrupted organisation.
Related Term: Levels of harm, Intolerable harm, Harm, Inconvenience, Important Business Services
(Source: Business Continuity Management Institute - BCM Institute)