Incident Management

1. Incident Management or IM refers to an organisation's activities to identify, analyze and correct threats. Incident management: Notes (1): ensures that the critical components of the business can be returned to service in a reasonable amount of time following an interruption. Click to know more OR courses Related Terms: Incident, Incident Management Plan, Incident Management Team. BCM Institute's Professional Training and Certification BCMBoK Competency Level BCMBoK 5: Plan Development CL 1B: Foundation (BC) BCMBoK Competency Level BCMBoK 5: Plan Development CL 1C: Foundation (CM) BCMBoK Competency Level BCMBoK 5: Plan Development CL 1CC: Foundation (CC) BCMBoK Competency Level BCMBoK 5: Plan Development CL 1D: Foundation (DR) BCMBoK Competency Level BCMBoK 5: Plan Development CL 1OR: Foundation (OR)

A Manager’s Guide to Implementing Your Crisis Communications Plan

2. The process by which an organisation responds to and controls an incident using emergency response procedures or plans.

(Source: Business Continuity Institute - BCI)