Internal Services

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1. Internal Services are services that perform the processes for the business to function.


Internal Services:

Notes (1): is usually not be considered for important business service status as it does not meet the regulatory definition, despite the fact that they can be important to the business.

Notes (2): is one challenge for implementers during their attempt to identify the important business service. Often, it is difficult to determine whether the service falls under one of three categories: business services, internal services, or underpinning services.

Notes (3): is a service that controls and monitors the organisation's activities

Notes (4): has end-users and they are usually manned by their staff members or the organisation itself



Related Term: Business Services, Internal Services, Underpinning Services


BCMBoK Competency Level
BCMBoK 0: BCM Fundamentals CL 1B: Foundation (BC)


BCMBoK Competency Level
BCMBoK 0: BCM Fundamentals CL 1C: Foundation (CM)


BCMBoK Competency Level
BCMBoK 0: BCM Fundamentals CL 1CC: Foundation (CC)


BCMBoK Competency Level
BCMBoK 0: BCM Fundamentals CL 1D: Foundation (DR)


BoK Competency Level
BCMBoK 0: OR Fundamentals CL 1OR: Foundation (OR)

(Source: Business Continuity Management Institute - BCM Institute)