Risk Communication

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1. Risk Communication is an interactive process of exchange or sharing of information and opinion about risk among stakeholders.
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Notes: This involves multiple messages about the nature of risk or expressing concerns, opinions, or reactions to risk messages or to legal and institutional arrangements for risk management.

Crisis Communication Professional Training and Certification


BCMBoK Competency Level
BCMBoK 2: Risk Analysis & Review CL 2C: Intermediate (CM)



BCMBoK Competency Level
BCMBoK 2: Risk Analysis & Review CL 2CC: Intermediate (CC)
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(Source: Business Continuity Management Institute - BCM Institute)

A Manager’s Guide to Implementing Your Crisis Communications Plan


2. Exchange or sharing of information about risk between the decision-maker and other stakeholders.

Notes: The information can relate to the existence, nature, form, probability, severity, acceptability, treatment or other aspects of risk.

(Source: ISO 22399:2007 – Societal Security - Guideline for Incident Preparedness and Operational Continuity Management) - clause 3.36