Service Catalogue

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1. Coming soon.

(Source: Business Continuity Management Institute - BCM Institute)

2. The creation of a Service Catalogue (according to the ITIL Framework) is used as a starting point for the implementation of the Service Level Management process. A Service Catalogue lists all of the services which IT provides to the business. This catalogue should list the services from a user's perspective.

(Source: OGC, Information Technology Infrastructure Library (ITIL) v3)

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