Inconvenience:
Notes (1) results in no adverse financial impact to the client.
Notes (2) results in short term disruption to the client.
Notes (3) is when the consumer issue is rectified but the consumer is still unhappy.
Notes (4) results in no material impact on clients Impacts.
Notes (5) has little regulatory impact to the disrupted organisation.
Related Term: Levels of harm, Intolerable harm, Harm, Inconvenience, Important Business Services
(Source: Business Continuity Management Institute - BCM Institute)