Underpinning Services

From BCMpedia. A Wiki Glossary for Business Continuity Management (BCM) and Disaster Recovery (DR).
Jump to navigation Jump to search
1. Underpinning Services are services that reside behind multiple business services and are often crucial in the execution of Important Business Services.


Underpinning Services:

Notes (1): is also referred to as Transversal processes.

Notes (2): is one challenge for implementers during their attempt to identify the important business service. Often, it is difficult to determine whether the service falls under one of three categories: business services, internal services, or underpinning services.

Notes (3): facilitate the delivery of business services instead of being the primary purpose of the business services.

Notes (4): is usually not a client facing service.

Notes (5): is performed consistently over several critical-important business services.

Notes (6): is a crtical part of the business services.

Notes (7): will appear on the business services mapping exercise or map.


Related Term: Business Services, Internal Services, Underpinning Services


BCMBoK Competency Level
BCMBoK 0: BCM Fundamentals CL 1B: Foundation (BC)


BCMBoK Competency Level
BCMBoK 0: BCM Fundamentals CL 1C: Foundation (CM)


BCMBoK Competency Level
BCMBoK 0: BCM Fundamentals CL 1CC: Foundation (CC)


BCMBoK Competency Level
BCMBoK 0: BCM Fundamentals CL 1D: Foundation (DR)


BCMBoK Competency Level
BCMBoK 0: OR Fundamentals CL 1OR: Foundation (OR)

(Source: Business Continuity Management Institute - BCM Institute)

]]