Lesson Learnt

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1. Lesson Learnt promotes a culture of continuous learning and improvement from scenario testing and actual incidents.

Lesson Learnt in Operational Resilience:

Notes (1): is for organizations to learn from adverse events affecting their organization or the industry.

Notes (2): should become part of an organisation's incident management, business continuity management and crisis management processes that are used to feedback and define better controls or mitigation measures for its key processes and resources.

Readings for OR Course Participants: What is Lesson Learnt in Operational Resilience?