Crisis Communication Plan
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1.A Crisis Communication Plan is a clearly defined and documented plan of action to implement and manage the Crisis Communication process.
Related Term: Crisis Communication, Crisis Communication Planning, Crisis Communication Team
Note (1): How a communication is handled in the first few hours and days during a crisis is critically important in terms of maintaining credibility and confidence with the stakeholders.
Note (2): This established procedures includes pre-prepared official statements to be released immediately following a disaster or crisis.
BCMBoK | Competency Level | ||
---|---|---|---|
BCMBoK 1: Project Management | CL 1B: Foundation (BC) |
BCMBoK | Competency Level | ||
---|---|---|---|
BCMBoK 1: Project Management | CL 1C: Foundation (CM) |
BCMBoK | Competency Level | ||
---|---|---|---|
BCMBoK 1: Project Management | CL 1CC: Foundation (CC) |
BCMBoK | Competency Level | ||
---|---|---|---|
BCMBoK 1: Project Management | CL 1D: Foundation (DR) |
BCMBoK | Competency Level | ||
---|---|---|---|
BCMBoK 1: Project Management | CL 1OR: Foundation (OR) |
(Source: Business Continuity Management Institute - BCM Institute) |