Harm

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1. Harm is the "mid" level of harm to the client when the organisation providing the important business services is disrupted.

Harm:

Notes (1) result in consumer being disadvantaged and dissatified.

Notes (2) result in an adverse financial situation for the client but it has since been put right by the disrupted organisation.

Notes (3) result from a protracted disruption to the client but it has been resolved by the disrupted organisation.

Notes (4) will cause some client inconvenience.

Notes (5) reportable to the regulators.

Notes (6) may result in a possible fine but no censure by regulators to the disrupted organisation.



Related Term: Levels of harm, Intolerable harm, Harm, Inconvenience, Important Business Services


BCMBoK Competency Level
BCMBoK 0: BCM Fundamentals CL 1B: Foundation (BC)


BCMBoK Competency Level
BCMBoK 0: BCM Fundamentals CL 1C: Foundation (CM)


BCMBoK Competency Level
BCMBoK 0: BCM Fundamentals CL 1CC: Foundation (CC)


BCMBoK Competency Level
BCMBoK 0: BCM Fundamentals CL 1D: Foundation (DR)


BCMBoK Competency Level
BCMBoK 3: Business Impact Analysis CL 1OR: Foundation (OR)

(Source: Business Continuity Management Institute - BCM Institute)